Common questions, straight answers.
Is Kuntah software we install and manage ourselves?
No. Kuntah is deployed, hosted, and managed end-to-end by Abiy3 Technologies. It's never handed over as software your team installs or self-manages.
Can I try Kuntah with a free trial or demo login?
There's no public login, trial, or demo link. Every prospect talks to a real person first — book a Discovery Visit and we'll walk through Kuntah using your own numbers.
How does pricing actually work?
Revenue-share, not a flat subscription: USD 70/month minimum, then the higher of that minimum or your tier's percentage of membership revenue — Essential 5%, Professional 8%, Enterprise 10%.
What's the transaction fee for?
A separate 2–3% fee on payments processed through the platform, billed automatically — it covers gateway charges, reconciliation, settlement, and fraud monitoring.
Is there a setup cost beyond the monthly fee?
A one-time deployment fee applies, scaled to your gym's size and complexity — confirmed with you during your Discovery Visit, never quoted as a flat public figure.
We run more than one location — does Kuntah handle that?
Yes. Multi-branch management is core to the Enterprise tier — one dashboard, centralized reporting, and cross-branch member access across every location.
What hardware do we need for check-in and access control?
QR-code check-in works out of the box on any device. Optional NFC access and biometric check-in run on ZKTeco and other supported hardware, available on higher tiers.
What is the Member Growth & Gamification Engine?
A built-in growth engine, not a discount — member referral rewards, attendance streaks, monthly challenges, loyalty points, win-back campaigns, and staff leaderboards, all gym-funded and gym-configured. Since Kuntah's fee is a share of your membership revenue, we're aligned to help it grow.
Do you offer discounts for referrals or longer commitments?
Yes — a referred gym gets 5% off their first year, referrers earn uncapped rollover credit, and prepay commitments of 3/6/12 months earn 3%/6%/10% off. Combined referral + 12-month prepay is capped at 15%.
Who is Abiy3 Technologies, and why trust them with this?
Abiy3 Technologies already operates as the security-first, third-party IT department for a licensed Gambian bank, deploying and supporting core banking infrastructure at enterprise scale. Kuntah applies that same operational discipline to the fitness market.
Do you operate outside The Gambia?
Today Kuntah is live in The Gambia. Senegal, Sierra Leone, and Guinea-Bissau are next, followed by wider West Africa — same managed model, same playbook.
How do I actually get started?
Book a Discovery Visit. We walk your current process, configure plans/staff/branding, train your team on-site, stay close through your first billing cycle, then remain your single point of contact going forward.